Managed Generative Speech AI Pricing

Transparent pricing for managed AI call agents.

HaileyAI combines a managed platform, specialized Hailey modules, usage-based pricing, and separately scoped implementation. You get a production-grade Generative Speech AI deployment built around your workflows, systems, reporting requirements, and escalation paths.

Standard Commercial Structure

A clear model with room for operational fit.

The monthly model is typically platform, module subscriptions, and handled-call usage. Implementation is scoped around what Hailey needs to do, which systems are involved, and how deeply the deployment must integrate into the operation.

Platform Fee

$4,500 / month

The managed-service foundation for a production Generative Speech AI deployment.

  • Platform and deployment environment
  • Monitoring and operational support
  • Managed infrastructure foundation
  • Long-term production management

Hailey Modules

From $1,500 / module / month

Business-facing modules are priced according to the operational work Hailey performs for callers and internal teams.

  • Scope and workflow depth
  • Business-rule complexity
  • Ongoing management requirements
  • Single or multi-module deployments

Usage

Around $2 / handled call

Usage starts around $2 per handled call and scales with the work completed during the conversation.

  • Expected average handling time
  • Number of decision branches
  • System interactions and integrations
  • Troubleshooting or escalation depth

Implementation

Scoped separately

One-time build and implementation are sized to the real deployment rather than forced into a generic package.

  • Workflow and conversation design
  • Integrations and data access
  • QA, testing, and launch support
  • Security and rollout requirements
Hailey Module Subscriptions

Deploy one module or combine several.

Modules help define the operational work Hailey is responsible for. A deployment may begin with one module and expand as additional workflows are validated.

Hailey Operator

$1,500 per month

Front-door inbound call handling for natural routing, receptionist workflows, employee or team lookup, message-taking, warm transfers, approved business information, and intent triage.

Hailey Scheduler

$2,500 per month

Appointment booking, rescheduling, cancellations, service windows, reminders, scheduling intake, and calendar coordination based on approved availability and business rules.

Hailey Order Coordinator

$3,000 per month

Structured order intake for new orders, reorders, supply requests, order status, order changes, purchase-order collection, account rules, and product validation workflows.

Hailey Service Coordinator

$3,500 per month

Service request intake, troubleshooting intake, ticket-style workflows, dispatch coordination, urgency classification, equipment issues, escalation, and structured service handoff.

Hailey Custom

$5,000 per month

Complex, cross-functional, industry-specific, multi-system, approval-based, or mixed-module workflows requiring deeper discovery and custom operational design.

Business Benefits

The value is measured in operational outcomes.

HaileyAI is evaluated against staffing pressure, missed calls, after-hours gaps, overflow costs, repetitive manual work, customer wait time, inconsistent intake, and the cost of scaling traditional call coverage.

Scale Without Matching Headcount Growth

Support increased inbound volume without requiring a proportional increase in receptionist, Tier 1, scheduling, order-entry, or service-intake staffing.

Capture More Inbound Demand

Answer calls immediately during normal hours, after hours, overflow periods, and demand spikes so fewer callers are pushed into voicemail, hold queues, or abandoned calls.

Improve Operational Visibility

Use call outcomes, transfer results, caller intents, workflow trends, sentiment, QA review, and performance patterns to identify issues and improve the deployment over time.

Standardize Repetitive Workflows

Apply the same approved intake questions, business rules, routing logic, escalation paths, and data-capture standards across every applicable call.

Extend Coverage Without Shift Complexity

Support nights, weekends, holidays, overflow, and multi-location operations without creating the same scheduling, overtime, and coverage pressure as traditional staffing models.

Keep Humans Focused on Higher-Value Work

Reduce repetitive inbound workload while preserving human involvement for exceptions, sensitive situations, specialized handling, judgment, approvals, and relationship-driven conversations.

Potential Savings

Model the possible impact on your inbound operation.

In suitable environments, HaileyAI may significantly reduce the total cost of inbound operations. The calculator compares HaileyAI against the customer’s current staffing and operating costs, systems and platform expenses, paid software seats and licenses, call volume, and the portion of work Hailey can fully handle.

40%–85%+ Potential reduction in the total relevant monthly cost of inbound operations in suitable environments. This is not a guarantee and should be validated against the customer’s actual staffing, systems, licensing, and deployment costs.

HaileyAI savings are strongest where inbound work is repetitive, structured, high-volume, difficult to staff, expensive to cover after hours, or dependent on several overlapping systems, software seats, and service providers.

  • Current staffing and benefit costs
  • After-hours and overtime coverage
  • Call-center or answering-service costs
  • Systems and platform subscriptions
  • Per-seat software and license costs
  • Missed-call and abandonment impact
  • Average handle time and workflow depth
  • Percentage of costs Hailey can replace

Monthly Planning Estimate

Use this calculator for an early planning estimate. Enter only current costs that HaileyAI is expected to replace or materially reduce. Costs the customer will continue paying should not be included. One-time implementation and unconfirmed third-party costs are excluded.

Include relevant staffing, benefits, outsourcing, overtime, answering-service, and coverage costs. The default is a planning benchmark based on the modeled scenario average; replace it with your actual cost.
The $1,050 default is an industry planning benchmark for replaceable telephony, recording, routing, and analytics costs at the modeled workload. Exclude per-seat licenses entered below and replace this value with your actual cost.
The 11-seat default is estimated from the average monthly workload and handling time in the v3 operating scenarios. Replace it with the number of current seats tied to this operation.
The $115 default is a current market planning benchmark for established contact-center and customer-service platforms. Use your blended monthly cost if your licenses vary by product or tier.
Use the monthly call volume Hailey would be expected to handle.
Select deployed modules
Select one or more modules. Module pricing starts at $1,500 per month.
Use around $2.00 as an early planning assumption. Final usage depends on workflow complexity and handling time.
Current total monthly baseline $82,205
Estimated HaileyAI monthly cost $26,000
Potential monthly savings $56,205
Potential annual savings $674,460
Estimated total cost reduction 68.4%

Current baseline is $82,205 per month: $79,890 in staffing and operations, $1,050 in systems and platforms, and $1,265 for 11 software seats at $115 each. HaileyAI estimate includes the $4,500 platform fee, Operator ($1,500), and 10,000 handled calls at approximately $2.00 per call. Implementation is excluded.

Download a print-ready copy or send the current estimate to HaileyAI for a practical pricing review.

From Estimate to Deployment

How HaileyAI confirms the right commercial scope.

The standard structure makes early planning straightforward. Final pricing is then aligned to the operation so the proposal reflects the actual work, systems, risk, and expected value.

Establish Call Volume

Review the monthly call volume, peak periods, after-hours demand, locations, and the percentage of calls Hailey is expected to handle.

Map the Workflows

Identify common caller intents, required information, business rules, systems, approvals, escalation paths, and desired outcomes.

Select Modules

Determine whether the deployment uses Operator, Scheduler, Order Coordinator, Service Coordinator, Custom, or a combination.

Confirm the Proposal

Finalize monthly pricing, implementation scope, third-party assumptions, rollout plan, testing, and production launch requirements.

Pricing FAQ

Common questions about HaileyAI pricing.

What does the $4,500 monthly platform fee cover?

The platform fee supports the managed-service foundation, platform access, production deployment environment, monitoring, ongoing operational support, and the infrastructure required to operate HaileyAI as a production-grade Generative Speech AI solution.

How are monthly Hailey module subscriptions priced?

Module pricing starts at $1,500 per month and varies by module: Operator is $1,500, Scheduler is $2,500, Order Coordinator is $3,000, Service Coordinator is $3,500, and Custom is $5,000. The deployment scope still defines each module’s responsibilities, workflow depth, business rules, systems, escalation paths, reporting requirements, and ongoing management.

Why does usage start around $2 per handled call?

Handled-call pricing aligns usage with actual inbound activity. Simpler and shorter workflows may begin around $2 per call. Longer, more complex, troubleshooting-heavy, multi-system, or compliance-sensitive workflows may be priced higher based on the work required during the conversation.

Are build and implementation included in the monthly fee?

No. Build and implementation are scoped separately based on workflows, system integrations, data access, call routing, reporting, QA, testing, security requirements, rollout planning, launch support, and deployment depth.

Are carrier, software, or vendor fees included?

Not automatically. Phone carrier changes, third-party software licensing, API access, vendor fees, and customer-side IT work may be separate unless the final proposal specifically includes them.

How should we evaluate potential savings?

Compare HaileyAI’s estimated monthly platform, module, and usage costs against the full set of current costs HaileyAI is expected to replace or materially reduce. That may include staffing, benefits, outsourcing, overtime, after-hours coverage, answering services, call-center platforms, telephony or workflow systems, and paid software seats or licenses. Do not include systems, seats, or operating costs the organization expects to retain. Savings are not guaranteed and should be validated against the actual deployment scope and cost baseline.

Can pricing change for larger or strategic deployments?

HaileyAI has a standard pricing model, but adjusted pricing may be discussed for strong-fit customers, larger call volumes, multi-location rollouts, strategic deployments, or annual and multi-year commitments. Any adjustment or discount must be reviewed and approved by the HaileyAI team.

Build the Right Pricing Model

See what HaileyAI could cost—and save—in your operation.

Bring your call volume, common workflows, current coverage model, and systems. HaileyAI can use that information to build a practical monthly estimate and identify where Generative Speech AI may create the strongest operational return.