HaileyAI modules organize managed Generative Speech AI around five areas of inbound work: call handling, scheduling, order coordination, service workflows, and custom operations. Deploy one module or combine several while keeping one natural caller experience.
The Five Hailey Modules
Each module defines the work Hailey handles. Use the CTA to launch the matching callback experience, then select the orb to hear an example.
Front-Door Call Handling
Hailey Operator answers inbound calls, identifies intent, collects required context, and routes or escalates according to approved rules.
Scheduling and Calendar Coordination
Hailey Scheduler handles booking, rescheduling, cancellations, and required intake using approved availability and scheduling rules.
Structured Order Workflows
Hailey Order Coordinator handles repeatable order intake, status requests, changes, and purchase-order details with structured capture and exception routing.
Service, Support, and Dispatch
Hailey Service Coordinator captures the issue, urgency, location, and troubleshooting context before routing, dispatching, or escalating.
Complex and Cross-Functional Operations
Hailey Custom supports workflows that cross systems, departments, approvals, or specialized business rules.
Cross-Module Workflows
Modules structure the work behind the scenes while the caller experiences one continuous conversation.
Service Appointment
Hailey identifies the caller’s need, captures the service context, and follows the approved scheduling path.
Supply and Equipment Issue
A supply request connected to an equipment problem may require both structured ordering and service triage.
Complex Enterprise Request
Custom logic can manage approval points, multiple systems, specialized routing, and exceptions.
Standard Commercial Structure
Pricing combines the managed platform, selected modules, handled-call usage, and separately scoped implementation. Final pricing depends on volume, workflow depth, integrations, testing, and deployment requirements.
Explore Pricing and SavingsPlatform
$4,500/month
Managed service foundation, production environment, monitoring, support, and platform access.
Hailey Modules
From $1,500/month
Operator $1,500; Scheduler $2,500; Order Coordinator $3,000; Service Coordinator $3,500; Custom $5,000.
Usage
Starts at $2/call
Per handled call; workflow depth and average handling time can affect the usage rate.
Implementation
Scoped separately
Based on workflows, integrations, testing, data access, rollout, and launch requirements.
Frequently Asked Questions
How modules are selected, combined, integrated, priced, and managed.
No. The modules are business-facing deployment categories that explain the type of work Hailey is responsible for. They are not separate personalities, and the module name matters less than the workflow being handled.
Yes. Many real workflows cross module responsibilities. A front-door call may begin with Hailey Operator, move into Service Coordinator for issue intake, and use Scheduler for an appointment. The experience can remain one natural conversation for the caller.
The best starting point is the caller outcome: what callers need done, which information must be collected, which systems are involved, where the workflow breaks down today, and which exceptions require human handling. HaileyAI then maps that workflow to one module or a coordinated combination.
Deployments can be evaluated for integration with CRM, scheduling, helpdesk, ERP, order, service, reporting, and other approved systems. Exact capabilities depend on API access, security requirements, vendor constraints, data availability, and the agreed deployment scope.
HaileyAI operates within defined operational boundaries. Requests outside the approved workflow, business-rule exceptions, sensitive situations, high-priority conversations, and decisions requiring judgment can be routed or escalated according to the organization’s handling structure.
No. HaileyAI works with any phone system and can use leading AI models. Module responsibilities, workflows, integrations, and escalation rules remain centered on the business rather than one communications or model provider.
The managed platform is $4,500 per month. Module pricing is Operator $1,500, Scheduler $2,500, Order Coordinator $3,000, Service Coordinator $3,500, and Custom $5,000 per month. Usage starts at $2 per handled call, with implementation scoped separately.
Yes. HaileyAI is positioned as a fully managed production service rather than software access alone. Depending on scope, ongoing management may include monitoring, support, reporting, QA, workflow refinement, maintenance, and optimization based on real usage.
Explore the broader platform, deployment model, reporting, and pricing.
Hear a module demo, then try the matching callback experience for your inbound workflow.
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